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PRIVACY POLICY

Last updated: October 3, 2026

NXT Element Performance respects your privacy and is committed to being transparent about how personal information is collected and used.

Information We Collect

We may collect information you voluntarily provide when you:

  • Purchase a product

  • Create an account

  • Join a challenge or digital program

  • Subscribe to emails or marketing communications

  • Complete a form

  • Contact customer support

  • Leave a review or provide feedback

This information may include your:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Account information

  • Order history

  • Program participation information

  • Communications with us

Payment information may be processed by our payment providers rather than stored directly by NXT Element Performance.

We may also automatically collect technical information such as IP address, browser type, device information, pages visited, website activity, and cookie data.

How We Use Your Information

We may use personal information to:

  • Process orders and payments

  • Fulfill and ship purchases

  • Provide access to digital programs or challenges

  • Manage customer accounts

  • Provide customer service

  • Send transactional communications

  • Send marketing communications when permitted

  • Improve our website, products, and services

  • Analyze website usage

  • Detect fraud or security issues

  • Comply with legal obligations

Wix

Our website is hosted through Wix.

Wix provides website hosting, ecommerce, account functionality, databases, and other services used to operate our website.

Information submitted through our website may therefore be processed or stored through Wix systems.

Product Fulfillment

We use third-party fulfillment partners, including Printful, to manufacture and ship certain products.

When necessary to fulfill an order, information such as your name, shipping address, email address, phone number, and order details may be provided to our fulfillment partners.

This information is used to produce, fulfill, and deliver your order.

Service Providers

We may share information with trusted service providers that assist with:

  • Payment processing

  • Website hosting

  • Product fulfillment

  • Shipping

  • Email communications

  • Analytics

  • Fraud prevention

  • Customer service

These providers may process information only as necessary to provide their services and according to their own privacy obligations.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies.

Some cookies are necessary for website functionality, security, ecommerce, account access, and checkout.

Other cookies may be used for analytics, marketing, advertising, or personalization.

Where required, visitors may be provided with options to accept or reject non-essential cookies.

Marketing Communications

If you subscribe to marketing communications, we may send you emails regarding products, programs, challenges, promotions, or NXT Element Performance updates.

You can unsubscribe using the link included in marketing emails.

Transactional communications relating to purchases or accounts may still be sent when necessary.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including completing transactions, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the ability to request access, correction, deletion, or restriction of certain processing.

You may also have the right to withdraw consent or object to certain uses of your personal information.

Requests may be submitted using the contact information below.

We may need to verify your identity before processing certain requests.

Children

Our website and services are not directed toward children under 18.

We do not knowingly collect personal information from children under 18 without legally required parental consent.

Data Security

We use reasonable administrative and technical measures designed to protect personal information.

However, no website, electronic transmission, or storage system can guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page with a revised "Last updated" date.

Contact

For privacy questions or requests, contact:

NXT Element Performance

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